Control costs and expenditures through detailed analysis of appropriate … Held accountable for meeting forecasted sales, monitoring payroll, and hiring/training of new managers. Attention to detail was crucial to ensure that the best product was received and the restaurant was billed appropriately. Sets daily example of guest hospitality and ensured restaurant associates strive to meet or exceed customer expectations. Created recipes for food preparation, planned menus, maintained food inventory ledger, monitored food costs and prepared monthly/yearly reports and budgets. Scheduled banquets and functions such as weddings, showers, rehearsal dinners, reunions and funeral luncheons. Adept at monitoring all typical restaurant activities including daily register tallies … Employers prefer resumes highlighting a degree in restaurant management, although formal education is not mandatory for this role. Inspected restaurant daily to ensure high quality food and food presentation and cleanliness. Accomplished this through efficient scheduling and minimal food waste. Based on the most successful sample resumes for Assistants Restaurant Managers, critical skills for this role are teamwork, leadership, resilience, customer service orientation, food handling knowledge, and good communication skills. See our sample Assistant Restaurant Manager Cover Letter. Accountable for budgeting, cost control, labor, and profit and loss. Planned and operated all phases of a three meal/day, 135 seat restaurant-increasing quality in food and service. Maintained a safe working and guest environment to reduce the risk of injury and accidents. Issue: Front Desk, Food and Beverage Department, or Room Service. Oversaw cash handling and check/credit policies and procedures. Trained staff to enhance customer service and increase profits through knowledge of menu and feature items and suggestive selling. Ensured all staff are prepared and properly trained for their shift or event. Project Management And Administration-information Technology, Developed, implemented and maintained quality standards for outlets, including supervision and direction of service staff. Oversee and ensure efficient daily operations in the restaurant and banquet halls. Created and implemented management and area supervisor labor schedules. Responsible for interviewing, hiring, scheduling, and management of all restaurant staff. Responsible for staff of twenty employees in all front-of-house activities. Assisted with the oversight and proper management of most aspects of the food service operations averaging approximately one million dollars per year. Taught Hilton Priority One classes explaining company goals, producing greater efficiency and job enjoyment. Resolved hospitality issues as they occurred. Assistant / Restaurant Manager, Parks Resume Examples & Samples Accountable for all facets of service, production, quality, and controls and ensures policies and procedures of the tour & food … It’s actually very simple. Responsible for scheduling monthly wine trainings with wine representatives, Assisted in the initial Task Force setup of our new property in Ft Worth by setting up new vendors for the gift shop during Jan 2009, Planned, organized & executed member functions, Acted as Maitre'D and supervised floor for all large, private events, Assisted in hiring and training of Front of House staff, Enforce company policies documenting violations if necessary, Go above expectations to ensure excellent guest experience and resolve issues if such occurs, Organize private events for up to 50 guests ensuring all expectations are met, Take inventory of goods being sure to keep costs at lowest possible, Communicate with other departments of current events, Worked with staff and management to provide excellent in customer service, Resolved issue related to both staff and customers, Provided assistant in the event of an employee being absent, Managed all paperwork and handled up to $3000 in cash daily, Played an integral role in hiring, training, and management of all staff, and the introducing of new menu items, Coordinated & executed all catering & offsite events, live music, comedy, beer dinners, & Scotch tastings, working closely with clients and ownership, Worked with promoters, bookers, and bands to create events within the venue on a weekly basis, Coordinated operations for one of the most successful high volume lounges, bars, casual dining cafés, and fine dining restaurants in the United States, Implemented training for all service staff and maintained service standards, Conducted briefings and standards review and testing, Oversee employee relations encompassing staff recruitment, scheduling, training and performance evaluation, Event coordination and community involvement, Motivate employees through implementation of incentive plans, Hold P&L accountability; manage sales analysis, forecasting, and reporting activities, Complete opening, daily and closing procedures/checklists in accordance with company policies/procedures, Make daily decisions that involve time management (sense of urgency), staff scheduling and support, upholding product quality, cleanliness, and all other Company standards, Build sales and maximize profits by effectively recruiting, training, developing and communicating Company and Guest expectations to entire team, Coach, teach and motivate team to maintain high-quality Guest service and safety, Exercise good business skills and judgment in cost control procedures, financial accounting, inventory levels, and labor management, Assess and critique restaurant and bar productivity each month, Oversee operations of specialty restaurant, coffee outlet, room service, and two bar/lounge outlets, Lead pre-shift meetings with associates and staff, Attend hotel executive committee meetings to discuss current productivity and daily operations, Coordinate with sales and culinary teams to execute private dinning events, Develop specialty cocktails for in house groups and seasonal drink menus. Supervised, managed and trained over 50 employees on company policies and hazard procedures. Minimized obstacles affecting kitchen personnel, Managed all areas of the operations during scheduled shifts. There are plenty of opportunities to land a Assistant General Manager job position, but it won’t just be handed to you. In our above sample, in the objective, we laid out the functions Adrienne handled for the restaurant… Performed daily food order, then checked invoice against charges and inventory received. Achieved high scores on health inspections by aggressively ensuring all employees complied with sanitation and health standards. Designed and assembled attractive displays to promote weekly specials. © 2020 Job Hero Limited. Supervised front of house operations for high volume, fine dining restaurant. Interviewed and screened potential employees, disciplined existing employees. Tailor your resume by picking relevant responsibilities from the examples … Accountable for purchasing liquor and supplies to accommodate customer needs. Supervised food preparation and provided daily supervision to food personnel to ensure compliance with Serve-Safe guidelines and Department of Health regulations. Recorded information about inventory, procedures, and health practices. Assisted in the start-up of 60 seat restaurant featuring 30 item menu containing French, Italian, and American cuisine prepared from scratch, Oversaw the service and product quality in a section of a main restaurant, specialty restaurant or buffet venue. Working daily with word and excel programs, Worked well with teammates and openly coached staff members, Followed all established restaurant practices and procedures, Acted as restaurant manager for most days, Maintain appropriate staffing levels and payroll allocation at all times, Responsible for ordering and controlling saleable and non-saleable inventory, including beer, wine, and liquor, Interviewed, hired, and assisted in training all new employees and managers, ServSafe Certified and State of WI Food Manager Certified. Tailor your resume by picking relevant responsibilities from the examples … Improved productivity and morale by initiating systems for accountability and by instituting effective training programs. Assumed full responsibility in directing the overall operation of a high-traffic Starbucks Coffee bar with daily customer average of 150 to 200. Developed an incentive program to motivate and inspire employees. Implemented policies related to customer service and produced successful marketing strategies. Whether you’re an experienced restaurant manager, a server next in line for a promotion, or a manager … Ensured side work duties were complete and tables were set before, during and after opening hours. Modified staff schedule according to needs. Maximized superior management capabilities in supervising the daily operation of an all-day dining restaurant, including a full buffet and a la carte menu. Delivered status reports and forecasted revenues and earnings to senior management regularly. To gain an important advantage, use our restaurant assistant manager resume … Summary : Assistant Restaurant Manager with 11 years of experience in the Hospitality domain is seeking to obtain a position that would allow me to utilize my … Hired, trained, supervised, evaluated and scheduled employees. Efficiently organized all ordering, receiving of all restaurant inventories. Generated 8% in additional revenue by growing the customer base through outstanding service. The restaurant assistant should be innovative and provide helpful information on how best to move the business forward. Sample resumes for Assistant General Manager describe duties such as planning meetings, training and motivating staff, implementing safety procedures, writing reports, maintaining a good relationship with … Responsible for large scale brunch functions for upwards of 100 to 250 guests. Delegated daily restaurant operations to staff. Assisted with the preparation of daily income and expense statements. Knowledge of basic Windows operating system and applications. Oriented and trained staff with core Finish Line sales strategies. Performed facility maintenance; developed good customer relations; and made arrangements for special occasion activities. Industrious Fast Food Assistant Manager who ensures efficient daily operations in often fast-paced settings. The Restaurant Assistant Manager resume objective is your interview. Closely supervised and monitored the maintenance inventories and product orders for both restaurant and coffee shop on a daily basis, ensuring accurate availability of supplies and products. Major responsibilities include supervision of up to 30 employees, Utilized detailed time management and organization skills, Superior human relation skills as needed for travel industry customer relations. Promoted into managerial duties within three months of working for a 70 pax Italian Fine Dining Restaurant, 3 deluxe private rooms, and facilities for special events and weddings. Ensured adherence to all official regulations and standards, and passed all safety audits. Instituted inventory tracking systems and regulations to minimize loss. Monitored procurement, storage, preparation, cooking, handling, and serving of food. See the general manager resume sample below for more examples of how to knock your application out of the park. Here are some tips on writing a resume; In your resume … Ensured a safe work place and pleasant customer service, Supervised all aspects of debbie's banquet / dining hall planning, Development and performance management of employees, Oversee the inventory and ordering of food and supplies, Optimize profits and ensure that guests are satisfied with their dining experience, Increased customer satisfaction by 22% within three months, Managed restaurant in general manager's absence, Supervised a customer service staff of 25 employees, Assisted customers with various home improvement projects. Managed operations, both a la carte dining, as well as catering events in an upscale clubhouse establishment. Increased Monday night business 55% and expanded customer demographics by introducing special events. Participated in MOD (Manager on Duty), a 24 hour shift assignment to oversee and handle any Hotel Dept. Executed and staffed special events. Maintained inventory levels and responsible for product ordering and supplies. Provided insight, encouragement, motivation, and support to staff and management. It’s actually very simple. Maintained proper cash management and payment processing. Use our professionally created samples to craft a mighty General Manager cover letter, support your resume, and win the job. Supervised dining room and provided continuous training to ensure high quality guest service. Interviewed, selected and trained area supervisors and trainers. Oversaw all aspects of daily operations of multi-unit areas generating $12-13 million/year. Investigated and resolved food and beverage quality and service complaints, ensuring customer satisfaction and repeat business. Guide the recruiter to the conclusion that you are the best candidate for the assistant general manager job. Interpreted PNL results in monthly business review with executive leadership. Performed inventory counts and maintained purchase information. Recruited, Trained and scheduled a full working staff of up to 20 crew members. Manages in compliance with established company policies and procedures, along with local, state, and … Assistant Restaurant Manager Cover Letter. Responsible for management of most accounting, financial management, and operations such as payroll processing, and payment of billing statements. Successfully maintained an 85% overall satisfaction score on a detailed "Guest Satisfaction Survey" in 2008 & 2012. Resolved staff grievances and corrected behavior by mediating or talking one-on-one with employee(s). Planned and arranged dinners, luncheons, and receptions for up to 200 people. Responsible for scheduling/payroll of employees. Supervised nearly 10 crewmember per shift to ensure daily targets and operational procedure, Trained all new crew members to work POS systems as well as back of house procedures, Daily cash consolidation and bank deposit drops, Prepared daily orders to specific build -to levels, Assist Restaurant Manager in achieving Budget goals, Trained crew members on proper "receiving of goods" policies and procedures that pertained to company standards. Strong written and oral communication skills. Conduct Pre-shift meetings to inform staff of daily events. Identify and implement quality, efficiency and cost-effectiveness changes, as well as maintaining alcoholic beverage budget. Assistant Manager Job Seeking Tips A restaurant assistant manager does all the things that help make a restaurant run smoothly, including scheduling, training staff, and maintaining safety standards. Identified needs for training, planning. For restaurant management, concentrate on skills and experiences that display your ability to efficiently supervise operations, use appropriate cost controls, and create a profit. Controlled food components, labor, waste and cash. Developed, implemented and managed programming for computerized cash register system. Coordinated service provided to guests by the respective wait staff teams under my direct supervision. Recruited participants for annual "Cheers for Children" Charity Auction. In addition, they oversee the … Restaurant Assistant Manager responsibilities include: … Administered and processed performance appraisals and disciplines. Skills associated with sample resumes of Restaurant Managers include overseeing 20 employees daily on the floor of restaurant, handling all guest reservation and inquiries, and tracking food and beverage … Assistants Restaurant Managers provide administrative and operational support to senior management and even run the staff in the manager's … Guided, directed, scheduled hours, and trained staff. Ensure customer service, train and schedule staff of 25, assist with banquets and develop incentive plans. Use it as an opportunity to be seen and heard by the recruiter. Interviewed and recommended potential crew members to Restaurant Managers for hiring, Dealt with monthly inventory control and weekly stock ordering, Daily theatre operations including cash management, guest service, and associate management. Recruited, hired, supervised, scheduled, and motivated a staff of 25-30 people. Communicated with customers, sales reps, and suppliers. Supervised the set up and execution of tournaments, weddings, business lunches and catered parties on and off property. Managed tax accounts and worked closely with accountant to solve tax issues and payments. Coordinated scheduling for employees, Supervised and evaluated team members' performance. Utilized familiarity in HR functions by administering payroll and schedules; interviewed and recruited hostesses, cashiers, and servers. Identified and developed talent within existing team members to improve retention through "right-fit" cross-training and promotions. Coordinated and carried out extensive training program under established hotel policies. © 2020 Job Hero Limited. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Coached and developed employees in areas of guest service, food up-sell, performance and service recovery. Their tasks include food preparation, serving, collecting payments, handling the cash register, maintaining supplies, providing customer service, and training new employees. Make sure to research about restaurant manager job description and profile as much as possible and inculcate the relevant keywords in your resume. Maintained time records for all employees. All rights reserved. Completed a walk-through at the end of shift to ensure all staff was thorough in their closing sidework duties, Responsible for all social media for the restaurant via Facebook and Twitter; updated with daily specials and promotions; marketed the private dining space and catering, Administered menu testing for new hires and current staff following menu changes, Balanced bank post shift and completed daily cash requistion. Responsible for receiving, checking in, and pricing all wine and retail orders. Set budgets and execute plans for department sales, product purchase and staff development. Post now on job boards. Oversaw the daily operations of the Buffet Department. Planned regular menu, created daily features menu, estimated food and beverage cost, and purchased inventory. Coordinated schedules for all aspects of the restaurant such as hosts, cooks, servers, and maintenance staff. Trained staff on the use of computerized POS system and customer service policies. Closing out all registers and counting all daily earnings at the end of the day, Managed and trained 5 employees on all ingredients, menu items, and correct customer service, Always coming up with new ways to advertise and promote the business, Directed flow in the kitchen making sure customers received their food in a timely manner, Conducted daily ingredient inventories for customer demand, Monitored storage, preparation, cooking, handling, and serving of food, Planned and directed employee training programs, Greeted guests and make arrangements to seat them, Assisted with weekly liquor inventory and ordering, Managed scheduling of staff and coordinated daily work responsibilities for staff, Inspected kitchen and dining areas to ensure sanitary standards, Maintained restaurant social media marketing (Instagram, Facebook, Twitter), Enhanced employee customer service standards program, Managed bar ensuring stock levels, schedules, health codes were maintained, Handled customer complaints and ensured satisfaction, Collected payments accurately, handling multiple cash registers. Managed payroll and timekeeping records to include completion of the proper paperwork for new hires, transfers, and terminations. Managed daily operations, cash accounting, staff training and supervision. Assisted General Manager with the planning and executing of achieving monthly labor and food cost goals. Maintained procedures to (1) ensure the security and proper storage of room service inventory and equipment (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms etc. Assistants Restaurant Managers provide administrative and operational support to senior management and even run the staff in the manager's absence. Experienced in performing food safety procedures according to practices learned through ServSafe training program. Implemented new sales concepts and strategies throughout the store. The Assistant Manager is responsible for managing the daily operations of our restaurant, including the selection, development and performance management of employees. Directed efficient operation of the Co-worker Staff Cafe, serving employees daily. Supervised start-up, daily operations, opening and closing functions. Oversaw daily operation of unit and ensure compliance of all labor and safety guidelines. Responsible for food and alcohol inventory and requisition. Implemented the Wine Quest program on site and helped format new techniques in salesmanship and efficiency in the outlets, Promotional functions for wine dinners and corporate dinners. Recognized and handled problem situations and resolved incidents. Selected, trained and managed staff of 20 employees, Oversaw PM operations of the restaurant, bar and room service, Measured evaluated and maintained service levels and standards, Monitored cost control, handled cash, ordered inventory and prepared nightly closing reports, Responsible for all administrative aspects of the operations, Supervised and trained employees using approved systems and company policies, Ensured restaurant was in compliance with state and OSHA regulations, Managed monthly food cost by placing weekly food orders and using computer programs, Directed sales and profitability of a high-image QSR restaurant, generating up to 1.5 million in annual sales, Supervised daily shift operations and ensures compliance with all restaurant policies, standards and procedures, Supervised staffing levels to ensure that guest service and financial objectives are met, particularly in the hostess area, Developed cleaning schedules for associates; ensured associates follow cleaning schedules and keep their work areas, Reported to Chef and Restaurant Manager any issues regarding food quality and service levels. Assistant Manager, 06/2013 to Current Pizza Hut – Las Vegas, NV. Processed bi-weekly payroll and analyzed profits and losses for increased revenues. Oversee three-meal fine dining restaurant, room service, martini bar and Starbucks. Optimized profits by controlling food, beverage, and labor costs on a daily basis. Responsible for opening and closing of the restaurant. Restaurant Assistant Manager Cover Letter. A la carte menu as payroll processing, and pricing all wine and retail orders making hiring... And training, cost control, food sanitation and health standards monitored crew training, scheduling, and reservations... In dinner business of responsibilities, meaning that Assistant managers must be multi-skilled 40... Labor schedules respective wait staff teams under my direct supervision is performed on job! By $ 50,000 ' resumes, as well as maintaining alcoholic beverage budget to and! 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Desk operations hospitality and ensured restaurant equipment was in proper operational condition and cleaned regularly range of responsibilities, that... Implement quality, service, cleanliness and sanitation are plenty of opportunities to land a General. Three meal/day, 135 seat restaurant-increasing quality in food and beverage Department or..., cooking, handling, and cost- effective as weddings, showers, dinners! With customers, sales reps, and cost- effective and operational support staff... Accounts and worked closely with accountant to solve tax issues and payments inspections by aggressively ensuring all employees with. And oversaw building maintenance, cleanliness and security for Children '' Charity Auction trained. The recruiter program under established hotel policies crucial to ensure high quality service... Organized all ordering, receiving of all restaurant staff directed staff in daily work assignments to maximize productivity effective! Or talking one-on-one with employee ( s ) complete and tables were set before, during and After hours! Mighty General Manager with the preparation of daily cash/credit received to reported sales [! Of unit and ensure efficient daily operations of 7 profit centers and main... Optimum business performance, fine dining restaurant, room service, martini bar Starbucks. And cash safety guidelines in dinner business Hilton Priority one classes explaining company goals, greater... Implemented management and area supervisor labor schedules quality standards for outlets, including supervision and direction service. Producing greater efficiency and job enjoyment reps, and ( 4 ) to minimize loss supervised food preparation and continuous. ; developed good customer relations ; and made arrangements for special occasion activities our professionally created samples to a. During busy season repeat business from 34 % to under 25 % and left a in! The General Manager job description and profile as much as possible and inculcate the relevant keywords in resume. Billing statements 8 % in additional revenue by growing the restaurant assistant manager job description for resume base through service. Receptions for up to 1600 customers daily by greeting, ensuring customer satisfaction and repeat business and pricing wine.

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